Privacy Policy

Your privacy is mission-critical to us. This policy outlines how we collect, use, and protect your technical and personal data at Servicing24.

Last Updated: April 21, 2026

1. Information We Collect

We collect information that helps us provide a better technical experience. This includes personal identification (Name, Email, Phone), technical infrastructure data shared for AMC audits, and usage patterns on our service terminal.

2. How We Use Your Data

Your data is used strictly for technical operations and service delivery:

• To process service requests and maintenance tickets.
• To analyze system performance for proactive AMC reports.
• To communicate critical security patches and updates.
• To comply with legal and regulatory technical frameworks.

3. Data Security & Encryption

We employ enterprise-grade encryption (AES-256) for all data at rest and TLS 1.3 for data in transit. Our infrastructure is audited regularly by our internal PenOps team to ensure zero-trust compliance.

4. Your Rights

You have the right to access, rectify, or delete your technical data. For enterprise clients, data purging follows the specific parameters outlined in your Service Level Agreement (SLA).

Questions about your privacy?

Contact our compliance officer at privacy@servicing24.com