How can we help?
Talk to our team about a repair, an order, a quotation or anything else. For urgent problems we answer the phone at any hour.
Send us a message
Tell us what you need and we’ll get back to you. Fields marked * are required.
Looking for something specific?
These go straight to the right place, with no waiting for a reply.
Book a repair or service
Choose a service and request a visit or assessment.
Browse servicesTrack an order
See where your order is, or request a return.
My ordersRaise a support ticket
For an existing contract or an ongoing issue.
Support ticketsGet a quote for your business
Support and maintenance for your servers, storage and network.
Enterprise IT supportSell or partner with us
Open a store on the marketplace or a franchise.
Become a partnerWork at Servicing24
See open positions and apply online.
Careers
Common questions
What are your support hours?
Technical support for urgent problems is available 24 hours a day, every day. Our office and administrative team work Sunday to Thursday, 9:00 AM to 6:00 PM.
How quickly will you reply to a message?
We usually reply within one working day. For anything urgent, call 09614-556655 at any hour.
Do you provide on-site support outside Dhaka?
Yes. We provide on-site technical support across Bangladesh. The response time depends on your location and, for contract customers, on your service agreement.
How do I track my service request or ticket?
Sign in and open Support tickets or My orders in your account to see the latest status.
Where is your office?
Our head office and main service lab are at BDBL Bhaban (9th floor), 12 Kawran Bazar, Dhaka-1215, Bangladesh. Please call before visiting so the right person is available.
More answers on the FAQ page.